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Here are some frequently asked questions
Which sources does Trustify import reviews from?
With Trustify, merchants can collect reviews from manually submitted reviews, Amazon reviews, AliExpress reviews, Facebook reviews, Sheet files.
Does Trustify support Google rich snippet?
Rich snippets (also called “rich results”) are a type of Google search results that show extra details about your webpage, such as ratings, images, and prices, to help you attract more attention and traffic from search engines.
Trustify integrates reviews on site with Google rich snippet automatically on all pricing plans.
How do I pay for Trustify Review App?
Trustify provides 3 pricing plans: Free, Premium plan ($4.99/month), Unlimited plan ($8.99/month)
For the paid plans, Trustify is billed as part of Shopify’s 30-day subscription billing period and also the annual subscription with a discount of 20%. Merchants can cancel subscriptions at any time.
Will I receive a refund if I cancel my plan?
Yes, our team will process your refund request. Our team will create a refund request to Shopify and as soon as Shopify has got back your billing payout to the app, our app team will send you the refund.
How can I upgrade my plan?
To upgrade a plan, merchants will upgrade the pricing plan in the app admin.
What merchants said about Trustify
VERDORA
– From United Arab Emirates
Trustify is the best free reviews app, the customizability is great, and the customer support is great too. It meets all of my requirements in a review app and more….
February 23, 2024
Rivolla
– From Malaysia
Its a great app. It is smooth and easy to use, user interface is simple and clean enough which suits the best for my store. the service is immediate i would say.
February 23, 2024
getfitup.com
– From Bulgaria
Amazing support. It literally takes only 5 minutes for them to fix an issue regarding the review stars displayed on my product list. I never expected to find a free app like this that manages customer reviews and imports reviews from Amazon and AliExpress!
February 21, 2024
Orion’s Oasis Designs
– From United States
So far everything has been great and support was very helpful.
February 20, 2024
Drivewerk.com
– From Germany
Nach anfänglichen Problemen hat das Team der Trustify das Problem gelöst. Also jetzt funktioniert alles und wir sind bisher zufrieden.
February 20, 2024