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Import questions and answers from CSV files with Trustify
Step 1: Navigate to Trustify app > Open the “Q&A” page > Click on the button “Import ”
![](https://trustifyreview.app/wp-content/uploads/2024/05/Group-1171276413-1024x506.png)
![](https://trustifyreview.app/wp-content/uploads/2024/05/image-8-1024x549.png)
Step 2: Create a copy of trustify_import_questions_template
Fill in your review information according to the template file format:
Title | Definitions | Example |
product_handle (Required) | The product handle is the last part of the product URL (If you want to get product handles quickly, you can get them from the product export file from Shopify) | Product URL: https://harleyyshop.myshopify.com/products/checkered-jersey => product_handle = checkered-jersey |
name (Required) | The name of the questioner | View demo |
email (Not required) | The questioner’s email address. ** This field is not required. If you don’t have the customer’s email address leave this field empty. | [email protected] |
content (Required) | Content of questions | View demo |
status | Status of a question – Questions are published > status = TRUE – Questions are hidden > status = False | TRUE FALSE |
answer | Content of answers | View demo |
review_date | The date a question is created Template: YYYY/MM/DD HH:MM:SS – YY: Year – MM: Month – DD: Date – HH: Hour (24h format) – MM: Minute – SS: Second Other date formats supported | 2023/12/25 |
Step 4: Download your complete review import template as a CSV file and upload the file to the app
![Download your complete review import template as a CSV file](https://cdn.shopify.com/s/files/1/0290/1255/7917/files/Group_1171276027.png?v=1705398387)
![](https://trustifyreview.app/wp-content/uploads/2024/05/image-9-1024x476.png)
If you need further assistance, please don’t hesitate to contact us via live chat or email us at [email protected]