Import reviews from your own CSV file

Step 1: Navigate to Trustify app > Open the “Review Manager” page

Step 2: Click on the button “Import review” > Choose the option “From CSV file”

Step 3: Create a copy of trustify_import_review_template

Fill in your review information according to the template file format:

Title	Definitions	Example
product_handle (Required)	The product handle is the last part of the product URL  (If you want to get product handles quickly, you can get them from the product export file from Shopify)	Product URL: https://harleyyshop.myshopify.com/products/checkered-jersey => product_handle = checkered-jersey
reviewer_name (Required)	The name will be shown on the review (View demo)	Hellen Miller H***** *****r Hellen M.
reviewer_email	The reviewer’s email address. ** This field is not required. If you don’t have the customer’s email address leave this field empty.	[email protected]
review_content (Required)	The review content (View demo)	Fast support! Highly recommend Trustify’s service!
image	The photo URL of photo reviews Template: link1,link2,link3 …etc	https://shorturl.at/sBOW2, https://shorturl.at/kJLW8,link3,link4
rating	Valid values are 1/2/3/4/5	5
review_date	The date the review is created Template: YYYY/MM/DD HH:MM:SS – YY: Year – MM: Month – DD: Date – HH: Hour (24h format) – MM: Minute – SS: Second Other date formats supported	2023/12/25 19:00:00
avatar	Insert the avatar link of the reviewers (https://prnt.sc/DuTwXCZ0WrFO)	Avatar URL example: https://shorturl.at/pUV15
country_alpha_code	country_alpha_code presents the country of a review Search country_alpha_code at HERE	The United States has country_alpha_code: us

Step 4: Download your complete review import template as a CSV file and upload the file to the app

If you need further assistance, please don’t hesitate to contact us via live chat or email us at [email protected]