Welcome to our Knowledge Base
< All Topics

Photo review reminder

What is the photo review reminder?
The photo review reminder is sent to ask buyers for photo reviews when they leave a content review without photos.

From the Dashboard, you go to the page “Email manager”.

Email manager

Step 1: Activate/ Pause the email campaign

Activate/ Pause the email campaign
  • Activate the Review Reminder: On the Email Manager page, click on the button “Turn on” on the card Photo review reminder > Confirm to activate the email campaign
  • Pause the Review Reminder: On the Email Manager page, click on the button “Turn off” on the card Photo review reminder > Confirm to pause the email campaign

Step 2: Configure email settings

  • Timing: Choose the time to send the email to ask buyers for photo reviews when they leave a content review. The time unit is set by second, minute, hour, and day.
  • Rating condition: Send the email for reviews with ratings of 1,2,3,4,5 stars
  • Sender: The sender’s name
  • Subject
  • Email content
  • Upload email logo
  • Add photo button text/ colour
  • Email test: Allow you to send the email template to a test email.

If you need further assistance, please don’t hesitate to contact us via live chat or email us at [email protected]

Table of Contents