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Import reviews from CSV files with Trustify
Step 1: Navigate to Trustify app > Open the “Review Manager” page
![Open the “Review Manager” page](https://trustifyreview.app/wp-content/uploads/2023/10/image-23-1024x479.png)
Step 2: Click on the button “Import review” > Choose the option “From CSV file”
![Import reviews from your own CSV file](https://trustifyreview.app/wp-content/uploads/2023/10/image-24-1024x479.png)
Step 3: Create a copy of trustify_import_review_template
Fill in your review information according to the template file format:
Title | Definitions | Example |
product_handle (Required) | The product handle is the last part of the product URL (If you want to get product handles quickly, you can get them from the product export file from Shopify) | Product URL: https://harleyyshop.myshopify.com/products/checkered-jersey => product_handle = checkered-jersey |
reviewer_name (Required) | The name will be shown on the review (View demo) | Hellen Miller H***** *****r Hellen M. |
reviewer_email | The reviewer’s email address. ** This field is not required. If you don’t have the customer’s email address leave this field empty. | [email protected] |
review_content (Required) | The review content (View demo) | Fast support! Highly recommend Trustify’s service! |
image | The photo URL of photo reviews Template: link1,link2,link3 …etc | https://shorturl.at/sBOW2, https://shorturl.at/kJLW8,link3,link4 |
rating | Valid values are 1/2/3/4/5 | 5 |
review_date | The date the review is created Template: YYYY/MM/DD HH:MM:SS – YY: Year – MM: Month – DD: Date – HH: Hour (24h format) – MM: Minute – SS: Second Other date formats supported | 2023/12/25 19:00:00 |
avatar | Insert the avatar link of the reviewers (https://prnt.sc/DuTwXCZ0WrFO) | Avatar URL example: https://shorturl.at/pUV15 |
country_alpha_code | country_alpha_code presents the country of a review Search country_alpha_code at HERE | The United States has country_alpha_code: us |
Step 4: Download your complete review import template as a CSV file and upload the file to the app
![Download your complete review import template as a CSV file](https://cdn.shopify.com/s/files/1/0290/1255/7917/files/Group_1171276027.png?v=1705398387)
![Upload the CSV file to the Trustify app](https://cdn.shopify.com/s/files/1/0290/1255/7917/files/Group_1171276028.png?v=1705398528)
If you need further assistance, please don’t hesitate to contact us via live chat or email us at [email protected]
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