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Import reviews from your own CSV file
Step 1: Navigate to Trustify app > Open the “Review Manager” page
Step 2: Click on the button “Import review” > Choose the option “From CSV file”
Step 3: Create a copy of trustify_import_review_template
Fill in your review information according to the template file format:
| Title | Definitions | Example |
| product_handle (Required) | The product handle is the last part of the product URL (If you want to get product handles quickly, you can get them from the product export file from Shopify) | Product URL: https://harleyyshop.myshopify.com/products/checkered-jersey => product_handle = checkered-jersey |
| reviewer_name (Required) | The name will be shown on the review (View demo) | Hellen Miller H***** *****r Hellen M. |
| reviewer_email | The reviewer’s email address. ** This field is not required. If you don’t have the customer’s email address leave this field empty. | [email protected] |
| review_content (Required) | The review content (View demo) | Fast support! Highly recommend Trustify’s service! |
| image | The photo URL of photo reviews Template: link1,link2,link3 …etc | https://shorturl.at/sBOW2, https://shorturl.at/kJLW8,link3,link4 |
| rating | Valid values are 1/2/3/4/5 | 5 |
| review_date | The date the review is created Template: YY/MM/DD HH:MM:SS YY: Year MM: Month DD: Date HH: Hour (24h format) MM: Minute SS: Second | 2023/12/25 19:00:00 |
| avatar | Insert the avatar link of the reviewers (https://prnt.sc/DuTwXCZ0WrFO) | Avatar URL example: https://shorturl.at/pUV15 |
Step 4: Download your complete review import template as a CSV file and upload the file to the app
If you need further assistance, please don’t hesitate to contact us via live chat or email us at [email protected]